Yutorelo-an

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast. Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the public bathing facility
• This property accepts credit cards, mobile payments, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Japanese breakfasts are available daily from 7:30 AM to 9 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Museum of Art - 0.4 km / 0.2 mi
Hakone Gora Park - 0.4 km / 0.2 mi
Hakone Open Air Museum - 1.6 km / 1 mi
Sengokuhara Onsen - 1.8 km / 1.1 mi
Hakone Kowakien Yunessun - 1.8 km / 1.1 mi
Ōwakudani - 1.8 km / 1.1 mi
Okada Museum of Art - 2.2 km / 1.4 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.5 km / 1.6 mi
Chisuji Falls - 2.7 km / 1.7 mi
Pola Museum of Art - 3.3 km / 2 mi
Hakone Ropeway - 3.4 km / 2.1 mi
Hakone Venetian Glass Museum - 4.8 km / 3 mi
Lalique Museum Hakone - 6 km / 3.7 mi
Hakone Village Samurai Museum - 6.2 km / 3.9 mi
Daihakone Country Club - 6.7 km / 4.1 mi
The nearest airports are:
Haneda Airport (HND) - 100 km / 62.1 mi
Narita Intl. Airport (NRT) - 166.5 km / 103.5 mi

• Hot springs access available from 6:00 AM to midnight.
• Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Set meals are served in guestrooms only (no menus or public dining).
• Cashless payment methods are available for all transactions.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support true
• No rollaway/extra beds available
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.