Townsend Gateway Inn

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 21 to check-in.

The front desk is open daily from 9 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

Other details

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
River Rage Go-Kart Track - 0.2 km / 0.1 mi
Tube Junction - 0.4 km / 0.3 mi
Great Smoky Mountains Heritage Center - 0.7 km / 0.5 mi
Shadows of the Past Hiking/Biking Trail - 1.5 km / 1 mi
Townsend Visitor Center - 1.6 km / 1 mi
Great Smoky Mountains National Park - 1.8 km / 1.1 mi
Dark Island Swinging Bridge - 2.2 km / 1.4 mi
The Little River Railroad and Lumber Company Museum - 2.2 km / 1.4 mi
Next To Heaven - 6.1 km / 3.8 mi
Upper Tremont Road - 6.9 km / 4.3 mi
Tuckaleechee Caverns - 7.4 km / 4.6 mi
Laurel Valley Golf Course - 8.5 km / 5.3 mi
Spruce Flats Falls - 8.5 km / 5.3 mi
Meigs Falls - 10.7 km / 6.7 mi
Walker Sisters Place - 12.2 km / 7.6 mi
The preferred airport for Townsend Gateway Inn is McGhee Tyson Airport (TYS) - 35.8 km / 22.2 mi

• The seasonal pool will be open from May to September.
• Pool access available from 9:00 AM to 9:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No cribs (infant beds) available
• Events/parties not allowed
• Essential workers only - NO
• No elevators

Pets

• Pet max weight (per pet) in lb is 45
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions