Shirayu no Yado Yamadaya

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
• This property accepts cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the ryokan's room service.

Featured amenities include complimentary newspapers in the lobby and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sengokuhara Onsen - 0.6 km / 0.4 mi
Ōwakudani - 0.9 km / 0.5 mi
Hakone Museum of Art - 1.1 km / 0.7 mi
Hakone Gora Park - 1.2 km / 0.8 mi
Hakone Kowakien Yunessun - 1.9 km / 1.2 mi
Okada Museum of Art - 2.1 km / 1.3 mi
Pola Museum of Art - 2.3 km / 1.4 mi
Hakone Open Air Museum - 2.6 km / 1.6 mi
Chisuji Falls - 2.7 km / 1.6 mi
Hakone Ropeway - 2.9 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 3.3 km / 2.1 mi
Hakone Venetian Glass Museum - 3.9 km / 2.4 mi
Lalique Museum Hakone - 4.6 km / 2.9 mi
Hakone Village Samurai Museum - 4.7 km / 2.9 mi
Hakonejinja Mototsumiya - 4.7 km / 2.9 mi
The nearest airports are:
Haneda Airport (HND) - 97.3 km / 60.4 mi
Narita Intl. Airport (NRT) - 168.2 km / 104.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• Unicode Support true
• No rollaway/extra beds available
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.