Shangri-La Rasa Ria, Kota Kinabalu

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy Japanese cuisine at Kozan Teppanyaki, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dalit Beach - 0.4 km / 0.2 mi
Rumah Terbalik - 11.1 km / 6.9 mi
Upside Down House - 15.5 km / 9.6 mi
Shangri-la Rasa Ria Nature Reserve - 17 km / 10.6 mi
Tamparuli Suspension Bridge - 17.5 km / 10.9 mi
Nexus Golf Resort Karambunai - 20.2 km / 12.5 mi
Zip Borneo - 24 km / 14.9 mi
Tun Mustapha Tower - 24.9 km / 15.5 mi
1Borneo Hypermall - 25.2 km / 15.7 mi
Inanam Mall - 25.3 km / 15.7 mi
Borneo Marine Research Institute - 25.9 km / 16.1 mi
Kota Kinabalu City Mosque - 27.1 km / 16.8 mi
Puh Toh Si Chinese Temple - 27.4 km / 17.1 mi
Hospital Wanita Dan Kanak-Kanak Sabah - 27.7 km / 17.2 mi
University of Malaysia Sabah - 27.8 km / 17.3 mi
The preferred airport for Shangri-La Rasa Ria, Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI) - 38.8 km / 24.1 mi

• Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Car recommended
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed