Name: Portola Hotel & Spa at Monterey Bay
Address: Two Portola Plaza, Monterey, CA, 93940, US
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Monterey California

Check in 4:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Discover a paradise for pets and their owners at Portola Hotel & Spa at Monterey Bay, where four-legged travelers are treated like VIP guests, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 3 minutes drive to Monterey Bay and 5 minutes drive to Monterey Bay Aquarium.

Relax in accommodations featuring mini-refrigerator, a 42-inch flat-screen TV, in-room coffee & tea facilities, a private bathroom with premium toiletries, air conditioning and premium bedding, easy-clean surfaces and versatile comforts. Conveniences include an iron and ironing board, a desk, wheelchair-accessibility, an in-room safe, a phone and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.

Dry cleaning/laundry service
Shopping on site
Garage
WiFi (surcharge)
Sailing nearby
Scuba diving nearby
Number of bars/lounges - 2
Number of outdoor pools - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Bicycle rentals nearby
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Ecotours nearby
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Secured parking
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Vending machine
Secured parking
Wheelchair-accessible path to elevator
Pool hoist on site
Wheelchair-accessible registration desk
Windsurfing nearby
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Full-service spa
Boat tours nearby
Off-street parking
Luggage storage
24-hour front desk
Scooter/moped rentals nearby
Number of restaurants - 2
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Hiking/biking trails nearby
Surfing/bodyboarding nearby
Kayaking nearby
Self parking (surcharge)
Valet parking (surcharge)
Terrace
Pool sun loungers
ATM/banking
Concierge services

Check-in

Check-in is from 4:00 PM until anytime.

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

Other details

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Monterey State Historic Park - 0.1 km / 0.1 mi
Monterey Pines Golf Club - 0.2 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Old Custom House - 0.3 km / 0.2 mi
Fisherman's Wharf - 0.3 km / 0.2 mi
Larkin House - 0.4 km / 0.3 mi
Monterey Sports Center - 0.4 km / 0.3 mi
Cooper-Molera Adobe - 0.5 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Monterey Museum of Art - 0.5 km / 0.3 mi
Waterfront - 0.6 km / 0.3 mi
Colton Hall Museum - 0.6 km / 0.4 mi
Monterey State Beach - 0.8 km / 0.5 mi
The nearest airports are:
Monterey Peninsula Airport (MRY) - 5.5 km / 3.4 mi
Salinas, CA (SNS-Salinas Municipal) - 33.9 km / 21.1 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.7 km / 29 mi
The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY).

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
LGBTQ friendly
Parking height restrictions apply
Noise-free rooms not guaranteed
Cashless transactions are available
Contactless check-in is available
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
Secured self parking fee: USD 29.04 per night (in/out privileges)
Secured valet parking fee: USD 37.17 per night (in/out privileges)
Pet deposit: USD 58.18 per night
Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Two Portola Plaza, Monterey, California 93940, United States

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Portola Hotel & Spa at Monterey Bay