Your alpine adventure basecamp awaits at Phoenix Chalets, where mountain magic meets luxurious comfort, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 15 minutes drive to Hakuba Goryu Ski Resort and 15 minutes drive to Tsugaike Ski Resort.

Hit the slopes and retreat to a 0-inch flat-screen TV, complimentary high-speed WiFi, in-room coffee & tea facilities, a private balcony, mini-refrigerator, deep soaking bathtub, streaming services and air conditioning. Conveniences include a phone, an iron and ironing board and a full kitchen.

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Property Details

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

Snowshoeing nearby
Fishing nearby
Food and water bowls
Parking (limited spaces)
Free WiFi
Number of bars/lounges - 1
Ski storage
Upper floors accessible by stairs only
Snowboarding nearby
Tours/ticket assistance
Wheelchair accessible – no
Free ski shuttle
Luggage storage
Snowmobiling nearby
Handrails in stairways
Ski equipment rental shops nearby
Multilingual staff
Front desk (limited hours)
Ski lessons available nearby
Breakfast available (surcharge)
Number of restaurants - 1
Free train station pickup
Smoke-free property
Safe-deposit box at front desk
Laundry facilities
Hiking/biking trails nearby
Free self parking
Terrace
Concierge services

Check-in

Check-in is from 4:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Other details

At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Happo-One Ski Area - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Happo One Sakka Ski Lift - 1.1 km / 0.7 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Kurashita Onsen - 1.8 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Iwatake Onsen - 3.1 km / 1.9 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi
The nearest airports are:
Haneda Airport (HND) - 295.7 km / 183.7 mi
Narita Intl. Airport (NRT) - 342.5 km / 212.8 mi

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is not required for transportation to and from this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
Unicode Support false
No rollaway/extra beds available
Property uses a professional cleaning service
Contactless check-in is available
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 33
Pet max weight (per pet) in kg is 15
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Other charges

Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
Pet fee: JPY 25000 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

4690-2 Hokujo, Hakuba, Nagano 399-9301, Japan

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