Pension am Helenenwall

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector

Other details

Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rheinboulevard - 0.7 km / 0.4 mi
Rhine - 0.7 km / 0.4 mi
Cologne Triangle - 1 km / 0.6 mi
LANXESS Arena - 1.1 km / 0.7 mi
German Sport and Olympics Museum - 1.1 km / 0.7 mi
Chocolate Museum - 1.2 km / 0.7 mi
Cologne Trade Fair Grounds - 1.2 km / 0.8 mi
Hay Market - 1.3 km / 0.8 mi
St Maria im Kapitol - 1.4 km / 0.9 mi
Rheinau Harbour - 1.5 km / 0.9 mi
Wallraf-Richartz Museum - 1.6 km / 1 mi
Old Market - 1.6 km / 1 mi
Hohe Strasse - 1.6 km / 1 mi
Hohenzollern Bridge - 1.6 km / 1 mi
Schildergasse - 1.6 km / 1 mi
The nearest airports are:
Cologne - Bonn Airport (CGN) - 12.9 km / 8 mi
Düsseldorf Intl. Airport (DUS) - 58.4 km / 36.3 mi

• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Events/parties not allowed
• Cashless transactions are available
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.