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Palmaïa-The House of AïA: All Inclusive Wellness Resort

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Slow the pace at Palmaïa-The House of AïA: All Inclusive Wellness Resort, where relaxation comes naturally, you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 8 minutes drive to Quinta Avenida and 8 minutes drive to Playa del Carmen Maritime Terminal.

Rejuvenate with premium bedding, a fully-stocked minibar, room service, daily housekeeping, rainfall showerhead, complimentary high-speed WiFi, a 50-inch flat-screen TV and a private balcony, direct access to our luxury spa. Conveniences include an in-room safe, a phone, bathrobes and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.

  • Paddleboard on site
  • Dry cleaning/laundry service
  • Vegetarian breakfast available
  • Beach yoga on site
  • Parking (limited spaces)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of beach bars - 1
  • Number of outdoor pools - 6
  • Number of swim-up bars - 2
  • Tours/ticket assistance
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Free beach club on site
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Locally-owned & organized tours & activities
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Walkway to water
  • Designer stores on site
  • Luggage storage
  • Porter/bellhop
  • Children's club
  • 24-hour front desk
  • Number of restaurants - 4
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free beach cabanas
  • Free self parking
  • Free pool cabanas
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Year Built - 2019
  • Number of buildings/towers - 7
  • Total number of rooms - 234
  • Number of floors - 4

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Children under 10 years old are not permitted. This property serves mostly plant-based meals.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 10 years old are not permitted.

Other details

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • By ocean
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710, Mexico
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