Palazzo Excelsus

Check-in

Check-in is from 3:00 PM until anytime.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary cooked-to-order breakfast is served daily from 5:30 AM to noon.

Featured amenities include express check-in and express check-out.

Distances are displayed to the nearest 0.1 mile and kilometer.
PalaMangano - 4.8 km / 3 mi
Shrine of the Virgin of the Rosary of Pompei - 5.6 km / 3.5 mi
Boscoreale National Antiquarium - 5.7 km / 3.5 mi
Castellum Aquae - 5.8 km / 3.6 mi
House of the Vettii - 6.1 km / 3.8 mi
House of the Faun - 6.1 km / 3.8 mi
Terme Stabiane - 6.6 km / 4.1 mi
Odeon - 6.6 km / 4.1 mi
Pompeii Forum - 7 km / 4.3 mi
Pompei Amphitheatre - 7.1 km / 4.4 mi
Porta Marina - 7.1 km / 4.4 mi
Oplontis - 7.2 km / 4.5 mi
Pompeii Archaeological Park - 7.2 km / 4.5 mi
Villa of the Mysteries - 8 km / 4.9 mi
Villa Poppaea - 8.1 km / 5 mi
The nearest airports are:
Naples Intl. Airport (NAP) - 35.4 km / 22 mi
Costa d'Amalfi Airport (QSR) - 58.4 km / 36.3 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed