Lanai Riverside Apartments

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Tropical Phoenix Garden, or stay in and take advantage of the room service (during limited hours).

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Mackay? This aparthotel has 172 square feet (16 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bluewater Lagoon - 0.2 km / 0.1 mi
Caneland Central - 0.2 km / 0.1 mi
Artspace Mackay - 0.7 km / 0.4 mi
Jubilee Park - 0.8 km / 0.5 mi
Mackay Enertainment and Convention Centre - 1 km / 0.6 mi
Ken Burgess Orchid House - 2.1 km / 1.3 mi
Harrup Park - 2.8 km / 1.7 mi
Great Barrier Reef Arena - 2.9 km / 1.8 mi
Pioneer Valley - 3.3 km / 2.1 mi
Mackay Basketball Stadium - 3.4 km / 2.1 mi
BB Print Stadium - 3.6 km / 2.2 mi
Mackay Base Hospital - 3.6 km / 2.3 mi
Mackay Regional Botanical Gardens - 3.8 km / 2.4 mi
Town Beach - 4 km / 2.5 mi
Mackay Regional Botanic Gardens - 4.3 km / 2.7 mi
The nearest major airport is Mackay, QLD (MKY) - 6 km / 3.7 mi

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Parking height restrictions apply
• Noise-free rooms not guaranteed
• Contactless check-in is available
• Essential workers only - NO

Pets

• Pets not allowed