Keep Cool Guesthouse

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Due to this property’s hillside location and distance from the main road, guests are advised to have their own vehicle.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay, Amazon Pay, and PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Windward Islands - 0.1 km / 0.1 mi
Daren Sammy Cricket Ground - 1.6 km / 1 mi
Rodney Bay Marina - 1.7 km / 1.1 mi
Rodney Bay Aquatic Centre - 2.1 km / 1.3 mi
Cas en Bas Beach - 2.3 km / 1.4 mi
Friday Night Street Party - 2.4 km / 1.5 mi
Saint Joseph the Worker Catholic Church - 2.5 km / 1.5 mi
Bonne Terre Tropical Gardens - 3.1 km / 1.9 mi
Baywalk Shopping Mall - 3.4 km / 2.1 mi
Pigeon Island National Landmark - 4.2 km / 2.6 mi
Reduit Beach - 4.3 km / 2.7 mi
Splash Island Water Park Saint Lucia - 4.4 km / 2.7 mi
Sandals Golf and Country Club - 4.9 km / 3.1 mi
Fort Rodney - 4.9 km / 3.1 mi
Smugglers Cove - 5.2 km / 3.3 mi
The nearest airports are:
George F. L. Charles Airport (SLU) - 11.8 km / 7.3 mi
Hewanorra Intl. Airport (UVF) - 65.8 km / 40.9 mi
The preferred airport for Keep Cool Guesthouse is Hewanorra Intl. Airport (UVF).

• Children 13 years old and younger are not permitted from January to December.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Events/parties not allowed
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Car recommended
• Children not allowed
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 300 per accommodation, per stay
• A tax is imposed by the city: USD 6.00 per person, per night
• Service fee: 5 percent

We have included all charges provided to us by the property.