Surrender to tranquility the moment you step into Gen Hakone Gora, where relaxation is an art form, Gen Hakone Gora is within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This guesthouse is 3 minutes drive to Hakone Open Air Museum and 3 minutes drive to Ōwakudani.

Rejuvenate with air conditioning, a 55-inch flat-screen TV, rainfall showerhead, complimentary high-speed WiFi, daily housekeeping, in-room coffee & tea facilities, premium bedding and streaming services, direct access to our luxury spa. Conveniences include bathrobes and an in-room safe.

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Property Details

Treat yourself with massages and body treatments. This guesthouse also features complimentary wireless internet access and concierge services.

Hosted evening meal
Uncovered parking
Wheelchair accessible (may have limitations)
Covered parking
Luggage storage
Wheelchair-accessible path to elevator
24-hour front desk
Wheelchair-accessible registration desk
Free WiFi
Well-lit path to entrance
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Stair-free path to entrance
Free self parking
Elevator
Free valet parking
Wheelchair accessible path of travel
Concierge services

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Museum of Art - 0.3 km / 0.2 mi
Hakone Gora Park - 0.4 km / 0.3 mi
Sengokuhara Onsen - 1.6 km / 1 mi
Hakone Open Air Museum - 1.7 km / 1.1 mi
Hakone Kowakien Yunessun - 1.8 km / 1.1 mi
Ōwakudani - 1.8 km / 1.1 mi
Okada Museum of Art - 1.9 km / 1.2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.5 km / 1.5 mi
Chisuji Falls - 2.8 km / 1.8 mi
Pola Museum of Art - 3.2 km / 2 mi
Hakone Ropeway - 3.3 km / 2.1 mi
Hakone Venetian Glass Museum - 4.8 km / 3 mi
Lalique Museum Hakone - 5.9 km / 3.7 mi
Hakone Village Samurai Museum - 6.2 km / 3.9 mi
Daihakone Country Club - 6.6 km / 4.1 mi
The nearest airports are:
Haneda Airport (HND) - 101.2 km / 62.9 mi
Narita Intl. Airport (NRT) - 167.7 km / 104.2 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Set meals are served in guestrooms only (no menus or public dining).
Cashless payment methods are available for all transactions.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Unicode Support true
Cashless transactions are available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property. The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

Location

1300-238 Gora, Hakone, Kanagawa 250-0408, Japan

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