Fairmont El San Juan Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

Other details

Enjoy Caribbean cuisine at Caña, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Carolina? This resort has 40000 square feet (3716 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Isla Verde Beach - 0.1 km / 0.1 mi
Pine Grove Beach - 0.7 km / 0.5 mi
Carolina Beach - 0.8 km / 0.5 mi
Balneario de Carolina - 1.8 km / 1.1 mi
Statue of Ponce de Leon - 3.5 km / 2.2 mi
Barbosa Park - 3.6 km / 2.2 mi
Calle Loiza - 4 km / 2.5 mi
The Mall of San Juan - 5.2 km / 3.2 mi
San Jorge Children's Hospital - 5.2 km / 3.3 mi
Museo de Arte de Puerto Rico - 5.9 km / 3.6 mi
Centro Europa - 6.2 km / 3.9 mi
Plaza Antonia Quinones - 6.3 km / 3.9 mi
Centro de Bellas Artes Luis A. Ferre - 6.3 km / 3.9 mi
Pocita de Piñones - 6.3 km / 3.9 mi
Plaza del Mercado - 6.5 km / 4 mi
The preferred airport for Fairmont El San Juan Hotel is Luis Munoz Marin Intl. Airport (SJU) - 4.6 km / 2.9 mi

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Green Key Global

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: 21 percent of room rate

• Additional inclusions
• Beach access
• Beach towels
• Fitness center access
• Health club access
• In-room bottled water
• In-room coffee
• In-room safe
• Phone calls
• Pool access