Casa Alla Fenice

Check-in

Check-in is from 2:30 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palazzo Contarini del Bovolo - 0.1 km / 0.1 mi
Teatro La Fenice - 0.2 km / 0.1 mi
Campo Santo Stefano - 0.3 km / 0.2 mi
Teatro Goldoni - 0.4 km / 0.2 mi
Santa Maria del Giglio - 0.4 km / 0.2 mi
St. Mark's Square - 0.5 km / 0.3 mi
Palazzo Cavalli-Franchetti - 0.5 km / 0.3 mi
Museo Correr - 0.5 km / 0.3 mi
Palazzo Barbaro - 0.5 km / 0.3 mi
Palazzo Grassi - 0.5 km / 0.3 mi
Palazzo Malipiero - 0.6 km / 0.3 mi
Rialto Bridge - 0.6 km / 0.4 mi
St Mark's Campanile - 0.6 km / 0.4 mi
St. Mark's Basilica - 0.6 km / 0.4 mi
Accademia Waterbus - 0.6 km / 0.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Contactless check-in is available
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.